Product explanation and download
Q1: What is Mobitrix?
A1: Mobitrix provides secure access to Workflows, Content, and Applications on your PCs residing anywhere in the world, using iOS or Android tablets.
Mobitrix even allows you to search, edit and save-back files from your Box cloud storage account.
Mobitrix has been optimized to function well even under low bandwidth conditions.
Example:
§ Imagine you are CPA and are running QuickBooks on your Home Office Machine for several of your customers. You now can ACCESS SECURELY on demand specific Client information.
§ You may be running proprietary Client Applications such as SAGE Accounting or Other Visual Basic Applications. You can access this applications and with Custom Ribbons do specific tasks with minimal click and effort
Q2: How is Mobitrix different from other remote application products?
A2: Mobitrix goes beyond just being a remote application streaming product.
- No data travels out of your laptop or your Enterprise premises, making it one of the most secure Remote PC Access Application in the world. Only changes in pixel data on your PC gets reflected on your Tablet
Some of the salient features of Mobitrix being:
- Seamless Content Retrieval
o Mobitrix pre-populates a list of Recently Viewed Documents from your PC on the iPad
o You can search for files across Logical (C, D Drives etc) and External drives (like Pen Drives) using Mobitrix Quick Search
- Collaborate
o Mobitrix Collaboration Suite allows users to add Voice tags, Text comments, free hand drawing over any screen
o These annotations can be shared over email
- Edit files on Cloud (Box Support)
o Access and edit files from your Box account
o Auto-save the files on the cloud
o Leverage on Mobitrix Ribbon for higher productivity
o License cost for making document edits eliminated
- Launch Applications or Workflows
o Provision Applications for access from tablet device
o Launch Applications
o Execute Workflow seamlessly
- Simplicity of Use for Office Documents – Using Ribbons
o Custom Ribbon for MS Office
o Catalog of most often used features
o Native iPad experience
Q3: How do I download and install Mobitrix on my computer?
A3:
1. Go to the computer that you want to be able to collaborate and access remotely.
2. Visit Mobitrix website (http://www.mobitrix.io)
3. Click on the Download button
4. Follow the instructions provided there
You will also find a detailed Installation Instruction set on our website.
Q4: How do I download and install Mobitrix app on my Tablet?
A4:
Apple AppStore:
- Go to AppStore on your iPad
- search for “Mobitrix”
- Click on the “FREE” option to install Mobitrix on your iPad
- You might be asked by Apple to enter your AppStore credentials
Google PlayStore (releasing soon):
- Go to Google PlayStore on your Android Device
- search for “Mobitrix”
- Tap on “Install” option to install Mobitrix on your Android Tablet
- Tap on “Accept” button once asked
Q5: What are the system requirements on my computer?
A5: Windows 7 and above (32-bit and 64-bit)
Q6: What are the system requirements on my iOS/ Android tablet?
A6:
· iPad 2 and above, iPad mini (all generations), iPad retina, iPad Air
· iOS 6 and above
· Android Jellybean and above (Shortly)
Q7: Can I connect from any apple product – iPhone?
A7: No, Mobitrix is available only for iPads
Working
Q8: I have a firewall on my PC, will it work?
A8: The streamer will work behind the firewall.
Currently, we are not adding exception to the firewall, so when we try to connect to the server when the firewall is on, windows will show a dialog box asking to allow/not allow the access. Users need to click on "allow" once and the dialog box will not appear after that.
Q9: How does Mobitrix affect my internet bandwidth?
A9: Whenever some edit happens then only streaming goes up to in the range of 150-160 KBps. While it is in idle state it is roughly around 5-6 KBps only.
This is applicable for both the streamer (upload) and client (download).
Q10: Does it work on 3G/4G?
A10: Yes, Mobitrix will work on 3G/4G
Q11: Where can I use Mobitrix? Where should my client and server be?
A11: You can access your computer from your iPad anytime, anywhere. Your PC can be at your home or office and you can be on the move – car, train. Or you could have your computer in Seattle and use your iPad in Texas to access your documents. It is as simple as that.
Q12: Do I need to create a new account?
A12: No, your existing gmail user id should suffice.
Q13: How do I login?
A13:
1. Use “g+” option to access the computer on which you the Mobitrix Desktop Server is installed
2. Use “Explore” option to play around with the product by connecting to one of our demo servers
3. Google O_AUTH window will open where you need to provide the same Google credential which you had provided in your Windows 7 desktop. Click on sign in after entering the credentials
4. Click on “Accept”, after clicking on Sign In on the previous window
5. The Windows 7 desktop that was used to log in into Mobitrix Server, will now appear on this Window. Single tap on the desktop icon that now appears on your iPad
a. Click on Refresh button, if your desktop does not automatically appear within a few seconds
6. Upon being asked “The identity of the remote computer cannot be verified. Do you want to connect anyway?” Please click on “Yes”
7. You will now have access to all the Documents and Applications on your computer
Q14: What if I forget my password?
A14: Reset your password as you would on your Google id. Click on forgot password and follow on screen instructions. Your password stays securely with Google, we only get a notification from Google saying that you are a genuine Google account holder.
Q15: Can I control my desktop from iPad using standard gestures?
Q16. What are the other important controls?
Floating Toolbar
- Tap on the Top-most option to select and drag the Floating Toolbar anywhere on the screen
- The second option (Mobitrix icon) allows you to bring up the Document Manager. Tap on it again to minimize the Document Manager
- Tap on the third option (Keyboard icon) to bring up the Keyboard. Tap on it again to hide the keyboard. You may also use the standard keyboard hide option on the Keyboard itself (Rightmost bottom key) to hide the keyboard
Q16: Can I type in using my virtual iPad keyboard?
- A16: Tap on the Keyboard icon on the Floating Toolbar to bring up the Keyboard. Tap on it again to hide the keyboard. You may also use the standard keyboard hide option on the Keyboard itself (Rightmost bottom key) to hide the keyboard
Q17: Can I create new documents?
A17: Yes, as easily as you would, when you are in front of your computer. Open the required application from the applications tab and click on New. Or open an existing document and click on New
Q18: Can I play video?
A18: Yes, Mobitrix allows you to stream video from your computer. We are working towards bringing audio streaming in the coming release.
Q19: Will desktop shortcuts work from iPad?
A19: Basic file shortcuts like Ctrl + C, Ctrl + A, Ctrl + V, Alt + F4 etc are working at the moment.
Connection & Usage
Q20: I have logged into my iPad app but cannot see my PC?
A20: Possible cause for this can be:
The streamer is already connected to some other device. It might be the case that the user has two iPads and one of the iPads is already connected to the streamer. In this scenario, the second iPad will not see any streamer.
Q21: What do recent documents show?
A21: Recent documents show the a list of 10 most recently used document, on your desktop
Q22: Where are my documents?
Information about the last 10 most recently opened documents are fetched from your PC and displayed as a list on your screen.
All the documents are displayed as a list view with their names and extension. The icon associated with the document suggests the type
You may use the Quick Search feature on the Search tab, to look for all other documents.
Q23: How to Search
A23: Click on the search bar and enter the document name to search. This scans your entire PC for the document. Partial file names are also accepted
Q24: How to view my documents
A24: Tap on the filename to open the document. This by default opens in an edit mode. You may also view a list of open documents using your Document Manager.
Q25: How to edit my documents
A25: Edit your documents like you would on your PC. Bring up the keyboard by tapping on the Keyboard icon. Office documents also have pre-created Ribbons, which will allow you to efficiently edit them.
Q27: How do I disconnect?
A27: Tap on Mobitrix icon to open the Side bar for the Document Manager view. Tap on the Red color disconnect icon on the bottom half of the bar
Q28: How do I logout?
A28: Disconnect using the above instructions to come to the PC discovery page. Click on logout on the top right.
Q29: How do I switch between different open documents/ applications?
A29: Tap on Mobitrix icon to open the Side bar for the Document Manager view. Select the Document Manager, through which user can toggle between open documents.
Tap on “<” icon to go back
Q30: How do I open a new application?
A30: Click on the ‘Applications’ tab on the Mobitrix homepage and click on the required application. You may even search for the application, using the search option provided in the Applications Tab
Ribbon & annotation
Q31: What is collaboration
Collaboration is the act of working with someone – an individual or a team to combine and produce something. Mobitrix aids you to do exactly that. You can collaborate on a document on your PC sitting miles away from it.
Provide Free Hand annotations, Text tags and Voice annotation using Collaboration feature
Voice Tags:
- Tap on the Voice-tag icon on Collaboration feature to add Voice annotations
- Single tap anywhere on the screen to see this icon
- Starting speaking/ recording your voice
- Tap the same icon again to stop recording and this icon appears in its place
Crop (to be used when only a certain portion of the screen is to be shared):
- Tap on Crop icon to select a portion of your screen
- Single tap on any part of the screen and drag your finger without lifting it, to select the required area
- Once the desired area is selected, tap anywhere on the screen to perform the crop
Save: Single-tap on the blue icon and select “Save” to save all your annotations
Close: Tap on the same blue icon again and select “Cancel” to close or cancel an annotation
Preview and Email:
- Open the collab radial again and tap on “P” preview mode
- Tap on Edit option to select and mail specific annotated pages
- Tap on the mail icon, to send the selected annotations as emails
Please view the Detailed Instruction on Mobitrix website (www.mobitrix.io) for functionality aspects of Collaboration
Q33: What is a ribbon
A23: A ribbon is the menu bar that every office – Word, Excel, Powerpoint application has.
Q34: What is a custom ribbon
A34: Save time and energy by using the custom office ribbon that Mobitrix has developed. Zooming in to access a menu item is not necessary anymore. The most frequently used menu items are customized and placed on this ribbon.
Use Mobitrix Ribbon to productively interact with Office documents. Tap on the “C” (Customize) icon to add/ remove features from the Mobitrix Ribbon
Q35: Where is the native ribbon
A35: To access a very specific menu item that is not there in the custom ribbon, tap on the [image] icon to bring the native ribbon in.
Q37: Where is the Document Manager
A37: From the landing page, you can click on the document manager to view list of open applications
Security
Q39: How secure is the connection? What type is used?
The connection is fully secure because all the data that is related to desktop is sent through a SSL connection.
Q40. Pricing
Pack1:
- Free Trial
- Price: Free
- Validity: 30 days
Pack2:
- 90 day pack
- Price: $19.95
- Validity: 90 days
Pack3:
- 365 day pack
- Price: $59.95
- Validity: 365 days
Q40. Referral
- Mobitrix is giving away 3 iPhone 5S,
every month:
- Bring 5 or more of your friends on Mobitrix,
to automatically qualify for a lucky draw
- Each friends who joins, adds 1 (one) vote to
your name
- Bring more friends to increase your chances
- Winners to be announced on last day of each
month.